Privacy Policy

Effective Date: November 1, 2025
Last Updated: November 1, 2025

Sigma Lab Consulting LLC (“we,” “our,” “us”) is committed to protecting the privacy, confidentiality, and integrity of information collected through our Biopharma Nexus Operational Risk Assessments, related services, and website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We collect information directly from you when you:

Complete an assessment or intake form;
Schedule or participate in a 1:1 debrief session;
Communicate with us through email, chat, or other means; or
Visit our website or landing pages.

Information collected may include:

Contact details (name, email address, company name);
Professional context (role, department, function);
Assessment responses and qualitative input;
Scheduling information (meeting times, preferences); and
Technical data (browser type, device type, or anonymized usage analytics).

We do not collect sensitive personal identifiers such as financial data, government IDs, or passwords.

2. How We Use Your Information

Your information is used solely to:

Deliver, analyze, and improve the Biopharma Nexus Operational Risk Assessments;
Generate your personalized assessment report;
Facilitate your 1:1 debrief session;
Respond to inquiries or provide support; and
Aggregate anonymized data for research and industry insights.

We may use anonymized, aggregated data to identify general industry trends, patterns, or benchmarking metrics. This aggregated data will never include personally identifiable or company-identifiable information.

3. Data Confidentiality

All information shared through our assessments, reports, or debrief sessions is considered confidential.

We do not sell, rent, or share your personal or assessment data with third parties for marketing or commercial purposes.
Access to identifiable data is restricted to Sigma Lab Consulting staff or authorized contractors directly involved in supporting the assessment process.
Any consultants who access your data are bound by strict confidentiality agreements.

4. Data Storage & Security

Data is securely stored using enterprise-grade, cloud-based systems (e.g., Fillout, Smartsheet, Zapier integrations) that comply with industry security standards.
We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

If a data breach is suspected, we will promptly investigate and notify affected parties as required by applicable law.

5. Data Retention

Assessment data and reports are retained only as long as necessary to fulfill the purpose of the engagement and maintain internal quality controls.
Upon request, we can delete or anonymize identifiable data related to your assessment.

6. Cookies & Analytics

Our website may use cookies and basic analytics to understand traffic patterns and improve user experience. These tools collect aggregated, non-identifiable data only. You may adjust your browser settings to refuse cookies if desired.

7. Your Rights

You have the right to:

Request a copy of your assessment report or related data;
Request correction or deletion of your personal information;
Withdraw consent for data use at any time; or
Ask questions about our data-handling practices.

Requests can be submitted to admin@sigmalabconsulting.com.

8. Third-Party Platforms

Sigma Lab Consulting uses trusted third-party systems to deliver the assessment experience (e.g., Fillout, Zapier, Smartsheet, Stripe). These platforms have their own privacy and security policies governing data use and storage.
We ensure all vendors used meet or exceed data protection standards consistent with this policy.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our operations or applicable laws. Updates will be posted on our website with a revised effective date.

10. Contact

If you have questions or concerns regarding this Privacy Policy or your data, please contact us at:

Sigma Lab Consulting
Email: admin@sigmalabconsulting.com
Website: www.sigmalabconsulting.com